Specific state legislation
Queensland is the only state to have a specific law covering assistance dogs — The Guide, Hearing and Assistance Dogs Act 2009.

This law is more restrictive than the Commonwealth Disability Discrimination Act in that it :

– Restricts assistance dogs access to ambulances.
– Restricts access to food preparation areas. This means kitchens, it doesn’t apply to the public spaces of restaurants and cafes.
– Authorises only approved organisations and individuals to certify assistance dogs.

The law is administered by the Department of Communities, Child Safety and Disabilities. mindDog is not an authorised organisation under the Queensland law because of our structure. However, our two senior assessors are authorised as individuals and listed on the Department of Communities website. They are Gayl O’Grady and Dee Scott. Dogs which are tested and certified by Gayl and Dee have legal standing in Queensland. For long distance rail travel Queensland Rail accepts assistance dogs under the Commonwealth Act.